Refund policy

Exchange Policy

We offer a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

Eligibility for Exchange

To be eligible for an exchange, your item must be:

  • In the same condition as you received it.

  • Unworn or unused.

  • With all original tags attached.

  • In its original packaging.

  • Accompanied by the receipt or proof of purchase.

To request an exchange, please contact us at zariyaherbals@gmail.com. Once your request is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting an exchange will not be accepted.

Exchange Address:
[INSERT EXCHANGE ADDRESS]

For any questions regarding exchanges, you can contact us at zariyaherbals@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at zariyaherbals@gmail.com so we can review the issue and arrange a replacement if applicable.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Customized or personalized products.

  • Perishable goods (such as food, flowers, or plants).

  • Personal care products (such as beauty items).

  • Hazardous materials, flammable liquids, or gases.

  • Sale or clearance items.

  • Gift cards.

If you have any questions about whether your item qualifies for an exchange, please contact us before sending it back.

No Return & No Refund Policy

We do not accept returns for refunds. We only offer exchanges for eligible products within 7 days of delivery.

Refunds will only be considered if required by applicable consumer protection laws or in exceptional circumstances at our sole discretion.